How to Find DSS-Friendly Landlords in London (2025 Guide)

Finding a DSS-friendly landlord in London can feel impossible — especially with strict property rules and high demand. But don’t worry! This step-by-step guide will show you exactly how to find landlords who accept DSS tenants, what to prepare before applying, and how to improve your chances of being approved.

What Does “DSS-Friendly” Mean?

“DSS” stands for the Department of Social Security — now replaced by Universal Credit. A DSS-friendly landlord is simply one who accepts tenants receiving housing benefits.

While some landlords or agents are hesitant due to outdated insurance or mortgage restrictions, there are still many who welcome DSS tenants, especially in London.

Why Is It Hard to Find DSS Landlords?

London’s rental market moves fast, and many agents still automatically reject tenants who receive benefits.
Common reasons include:

• Insurance policies that exclude DSS tenants

• Mortgage lenders’ restrictions

• Misunderstandings about payment reliability

However, this is changing. More landlords are now open to DSS tenants, especially with council support or rent-guarantor schemes in place.

Best Places to Find DSS-Friendly Landlords in London

Here are the best strategies to find properties that accept DSS tenants:

1. Specialized websites – Try portals like SpareRoom, DSSMove, OpenRent, or GM&K Property Directory.

2. Local councils – Contact your borough’s housing department for lists of DSS-accepted homes.

3. Social media groups – Join Facebook groups like “London DSS Housing” or “Private Landlords UK.”

4. Word of mouth – Ask friends, community centres, or churches — many landlords rent directly.

How to Improve Your Chances of Getting Accepted

Even DSS-friendly landlords need to feel confident you’ll pay on time.
Here’s what helps:

• Prepare a short tenant introduction about your situation.

• Have your Universal Credit award letter and ID ready.

• Offer references or a rent guarantor (family, friend, or council scheme).

• Be polite and responsive — professionalism matters!

Example Message You Can Send to a Landlord

Hi [Landlord’s Name],
I saw your property listing and wanted to ask if you consider tenants who receive housing benefits.
I can provide references and proof of regular rent payments. I’m very interested and can move quickly if accepted.

Thank you,
[Your Name]

📝 Frequently Asked Questions

Q: Is it illegal for landlords to refuse DSS tenants?
A: Refusing DSS tenants can be considered discrimination under equality laws. Many letting agents have now changed these policies. However, landlords and agents still have the right to check your eligibility and financial stability before renting a property to you.

Q: Do I need a guarantor?
A: Not always, but many landlords do ask for one. Having a guarantor can help you secure a tenancy faster. In our next post, we’ll explain how to meet guarantor requirements — and what to do if you don’t have one.

Q: Can I rent DSS properties if I work part-time?
A: Yes. You can still receive partial housing benefits while working part-time and qualify for DSS-friendly rentals.